Current software version: 20220913

Primary changes: Electricity price management

CTC SOFTWARE

IS YOUR HEAT PUMP READY FOR THE LATEST SOFTWARE?

To see if your heat pump is compatible with the new software and/or to find your serial number, click on the “advanced” icon in the upper right corner of the screen.

If you have the “i” icon in the lower right corner, your heat pump is compatible with the new software.

If you click on the “i” icon, you will also find your serial number. 

If your heat pump is ready for the new software, click here.

IS YOUR HEAT PUMP NOT PREPARED?

Can’t find your serial number?
Click below for more information and help on how to update your heat pump.

Manuals

Change display

Do you need to change the display on your heat pump? Download our manuals below. 

Does your display look like this?

All you have to do is pull the right side of the display, like opening a book.

Installing software

Not sure how to install the software? 
Download our manual below.

Setting up smartgrid

Here you will find our manual on how to set up your heat pump after you have installed your new software.

ARE YOU LOOKING FOR A PREVIOUS SOFTWARE?

If you need to get hold of a previous software, please contact our support.